Eligibility for Return

• Paint: Paint products only returned, if they found damaged due to containers or during
  our transportation, or if incorrect items were shipped. Custom-mixed or personalized
  paint orders are non-returnable.
• RTC Foods: Food items are non-returnable unless the product pouches are damaged, or
  food is spoiled before its shelf life, or incorrect items supplied.
• Return Period: You can initiate a return within a maximum of 7 days after receiving the
  product.

Return Process:

• Contact our support team at kandasglobal@yahoo.com .With your order details and the
  reason for the return with proof like photos.
• We will review your request and provide further instructions. If approved, return
  shipping details will be provided.

Refund/ Cancellation

• Once we receive and inspect the returned item, we will notify you via email of the
  approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original
  method of payment within 10 business days.
• Non-Returnable Items: Custom-mixed Paints and Cut Opened RTC Food items cannot be
  returned or refunded.

Shipping and Delivery

• Paint: We supply All over Tamilnadu,India ,by means of Free delivery for Majority
  Orders ,Collected by customer and Thru Trucks by To Pay method
• RTC Food: Delivered thru International Couriers thru Door deliveries for non commercial
  .For commercial, we use Ship liners and Air Cargo to be collected at receiving Port. For
  imports, CIF, C/F charges, Duties and demurrages may applicable.

Customer Support

• Our dedicated support team is available through mobile/Whatsapp +91-9442962268
  and at email , sndakshinyahoo.com to address your inquiries and assist with any issues
  you may encounter.
• We aim to ensure that all concerns are addressed and resolved to your satisfaction,
  reinforcing our commitment to a positive customer experience. Your feedback is
  invaluable to us, and we continuously improve our processes based on your insights